Shipping policy

 

How soon will my order arrive once placed?

Domestic Orders

Once an order is successfully placed, processing may take up to 2-3 business days, with most orders shipping sooner than that. Once your package leaves our fulfillment center, transit time will vary depending on your location.

We offer standard (2-8 business days), rush (2-3 business days), and overnight (if order is placed by noon ET) shipping options.

For Alaska and Hawaii, only standard shipping is available, taking between 6-10 business days.

International Orders

Once an order is successfully placed, processing may take up to 2 business days. After your package leaves our global fulfillment center, transit time will vary depending on your destination—please refer to the estimate provided at checkout.

Where do you currently ship?

We currently ship to all 50 states across the USA and 68 other countries. Please enter your shipping address to see if delivery is available to your destination.

Do you ship internationally?

Yes! As of September 2025, we are piloting international shipping. If you are an international customer, enter your shipping details at checkout as normal.

Where can I find your products?

Our full range is available through our official website. Select Soft Services products are available at Sephora USA, online and in store. Check out our store locator tool to find which locations near you carry Soft Services and their available inventory.